Getting The Most From The Staffy App: Clocking In And Out

Accurate clock-ins and clock-outs help document the hours you work. These tips cover location permissions, connectivity and attendance records. Recording your shift does not by itself guarantee Instant Pay eligibility, approval or the time funds reach your account.

1. Only when you are within 150 meters of the address on your app will the clock in/out notification pop up.

Location accuracy is vital for the clocking in and out process to work smoothly. When you arrive at your workplace or the designated location, make sure you are within 150 meters of the address mentioned in your app. This proximity triggers the clock in/out notification, allowing you to effortlessly record your attendance. By adhering to this proximity requirement, you can ensure accurate timekeeping and streamline the payment process.

2. Remember to turn on your permissions for location. If location is off, the pop-up will not appear

To benefit from the clock in/out notifications, it's crucial to enable location permissions on your device. If your location is turned off, the pop-up notification won't appear when you are within the 150 meter range of your workplace. Double-check your device settings and ensure that location services are enabled, allowing for a seamless clocking in and out experience. This simple step will help you avoid any unnecessary delays and ensure that your attendance is accurately recorded.

3. Remember, notifications for clocking in and out rely on good data/wifi/reception. So, try to clock in where there is an open space versus the 4th floor underground.

While technology has made our lives easier, it's still important to consider connectivity when clocking in and out. Clocking in and out requires a stable internet connection, so it's advisable to find an open space with good data or Wi-Fi reception. This way, you can minimize the chances of encountering any connectivity issues that could hinder the process. Avoid locations with weak reception, such as basements or remote areas, as they may impede the prompt recording of your attendance.

4. Record your actual hours and review payment eligibility in the app

Clock in when your shift starts and clock out when your work finishes. Record the actual time worked and report missing or incorrect entries through the app or Staffy support. Attendance records may still require review or approval. Instant Pay availability, payment timing and applicable fees depend on your account and the current terms shown in the Payment Centre. Review that information before requesting payment.

Use the current app instructions for location permissions and connectivity, and check that your attendance was recorded correctly. If the clock-in or clock-out process fails, contact Staffy support rather than assuming the time or payment was automatically recorded. Updated October 15, 2026: payment guarantees in this guide were replaced with conditional eligibility and approval information.