Staffy's Blog

We’re sharing current trends and best practices for restaurants, bars, event spaces, and caterers right here. Want to contribute? Email us.

October 2019

Website Tips Your Restaurant Needs

You have a website that seems to be getting the job done just fine… But are you making the most of that platform to increase your reservations and therefore sales? Here are three simple tips to make sure you’re optimizing your website! 1. Mobile Responsiveness A potential guest saw your restaurant’s account...

Most Common Serving Mistakes

This week we’re bringing you five common serving mistakes and how to fix them. Make sure your team isn’t making these errors! 1) Greeting incorrectly This is the first impression your guest is getting of your restaurant, and often one of the most common service mistakes. Greeting incorrectly can have a...

The basics of managing your restaurant effectively

New to restaurant management? These tips will help get you and the restaurant set up for success! The Customer Is Always Right Always. This is the golden rule. Even if you don’t agree with them, how you handle the situation will determine whether or not they will return. Restaurant Job Expectations Should...

How to Increase Staff Productivity

Making sure your staff are the most productive they can make a big difference to your sales and profits. This week we are bringing you three tips to help make sure your team is operating at peak performance: 1. Track section performance Waiters and waitresses each have their own section. Of...

How to Build the Best Restaurant Team

Your restaurant is nothing without a strong and dedicated team. You could have the best decor, cocktail program, and menu, but without a good team to showcase that, it is meaningless. This week we’re bringing you five tips to ensure you have the best restaurant team: 1. Lead By Example As...

Tips For A Successful Restaurant Staff Meeting

Staff meetings can sometimes be a waste of time and inefficient. Here are our tips to make sure your team meetings are successful. 1. Have a set schedule Staff meetings shouldn’t come as a surprise to your team. Give your staff plenty of notice of the time and location, and keep...

Restaurant Hiring Mistakes You Could Be Making

Here’s 5 mistakes to avoid while hiring new restaurant staff: 1. Not Having a Clear-Cut Job Description Just saying “You’re a server” and assuming your new employee will have an understanding of their responsibilities is a huge mistake, and can lead to issues in the future. You should spend time drafting...

Restaurant Scheduling Stats You Didn’t Know

Summer is here, patios are full and it’s a busy time! Here are some stats that will help improve your scheduling practices, based on data collected from over 150,000 restaurants across North America in 2017: Top 3 days of the week employees are most likely not to show up on...

How to Schedule Restaurant Staff Effectively

Scheduling effectively makes sure your services run smoothly, with fewer issues, and higher sales. Using the right people for the right job means higher sales and happier guests. Here are five simple scheduling tips that will help make sure you’re set up for success every service: 1. Utilize your top...

Event Staffing Mistakes You Need to Avoid

Understaffing Being understaffed can have a huge negative impact on your event. Things can run behind and your event can be much messier without enough hands to clear, disappointing your client and guests. Make sure you are set up for success with enough staff. Furthermore, when you have a small...

Edibles Set to Be the Next Big Trend in Hospitality

The laws are currently being drafted for the legalization of edibles in Canada. The sale of cannabis in food establishments will be similar to the regulation and sale of tobacco and alcohol. Even though we are a little ways away from the legalization of edibles, it’s time to start...

How to Reduce Waste & Save Money at Your Restaurant

Earth Day is on Sunday, April 22nd, and what better time than to bring you tips on how to make your restaurant more environmentally friendly! Sustainability is becoming a bigger trend in the hospitality industry. Not only is this important for our environment but also an opportunity to save...

Restaurant Tech Methods You Need

According to Restaurants Canada, approximately 80% of diners believe that technology improves their experience. Restaurants are using technology more and more to streamline operations, increase sales and improve productivity. Here are our tips for 2020 technology methods you need at your restaurant. Reservations According to Restaurants Canada, guests rate being able...

Using Tech to Better Your Restaurant

Tech is booming right now in Canada, and restaurants are definitely reaping the benefits. According to Bill Tremblay for Canadian Restaurant News, restaurant owners are taking full advantage of everything tech from management, to training and even marketing. This week, we’re bringing you some apps perfect for your restaurant. Turnstyle Restaurants...

Training Program to Prevent Sexual Harassment

Coming the Fall of 2017, will be a revolutionary training program to address sexual violence and harassment in the Ontario hospitality industry. The Ontario Restaurant Hotel & Motel Association (ORHMA) is partnering with the Ontario Tourism Education Corporation (OTEC) to bring to the industry a program called Stop It! “We’re going...

3 Simple Ways to Improve Your Restaurant’s Bottom Line

Keep a close eye on all the little things that add up! 1. Over-portioning menu items How many people can eat an entire half chicken plus sides in one sitting? Not many people! Serving a half chicken on your menu plus a vegetable or starch on the side often results in...

5 Common Restaurant Startup Mistakes (and How to Avoid Them)

Opening a new business requires so many decisions, that there are bound to be a couple of slip-ups. Here are five common mistakes and how to avoid them! 1. Underestimating capital needs There are many good new restaurants, with great prospects that run out of money. First-time owners can sometimes not...

How to Handle Those Negative Restaurant Reviews

We’ve all been there… Those pesky reviews on Yelp attacking your food, service, decor or even your “lack of meat options” at a vegetarian restaurant. Follow these simple tips to address them positively and effectively! According to Ohio State University, 60% of restaurants don’t make it past the first...

Restaurant Marketing Tips That Only Cost TIME!

Make the most of these simple tips to help increase sales at no cost 1. Utilize Social Media Instagram, Twitter, and Facebook are free unless you’re paying for ads, so use these platforms to promote your restaurant and menus! One of the biggest benefits is that potential guests can visit your restaurant...

Website Features That Increase Restaurant Business

Use these simple tips to increase sales! 1. Social Media Social media drives traffic to your restaurant, and putting your social media on your website helps legitimize your business. Putting up your social media allows people to check out pictures of the food, drink, decor and see what others are posting when...

5 Ways to Make Sure You’re Ready for the Busy Holiday Season

The holidays are just around the corner. Here are some tips to make sure your team is set up for success! 1. Holiday Decorating Decorate your restaurant or event space this holiday season with all things sparkly, red, green and festive! This will really bring that holiday atmosphere to your estblishment....

5 Mistakes You’re Making on your Restaurant Website

Restaurants can have a tendency to put minimal effort into their websites. Make sure you’re not making these mistakes that impact your brand. 1. Not Having a Website It sounds obvious, but many restaurants and cafes don’t even have a website at all! How are guests supposed to be able to...

3 Body Language Tips Your Restaurant Staff NEED To Know

Your whole restaurant team is constantly communicating to your guests through body language. One of your team members could be saying all the right things but could still be making guests feel unwelcome or uncomfortable through body language. Here are our 3 body language tips you and your restaurant staff...

5 Reasons to Consider a Digital Menu Board

Lots of quick service restaurants are switching to a digital menu… But what are the benefits? We’re bringing you 5 reasons to consider making the switch yourself! #1: Save Money Reprinting menus gets expensive! If you want to make changes to your menu, big or small… It’s easiest with a digital...

5 Ways to Show Appreciation to Your Restaurant Staff

We’re in the middle of the busy holiday season, but it’s also time to start thinking about how you’re going to thank your staff for all their hard work after New Year’s! 1. Throw a party! What better way to end the holiday season than with a celebration of all your...

Sustainability: Is your restaurant doing it right?

Did you know that 75% of guests would rather dine at a green restaurant? Sustainability is becoming a bigger and bigger trend in the hospitality industry. Vegan, waste-free, local… There are many different ways that restaurants are implementing ‘sustainable’ practices. But how do you make sure it’s being done properly...

2019 Restaurant Trends to Watch For

We are almost one month into 2019 and restaurants are starting to get ready for the busier months ahead. This week we are talking about hot restaurant trends and how you can capitalize on them! 1. Vegan Restaurants with plant-based menus have been popping up all over the place. And with...